- Scaling Agencies with Profit
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- AI won't float all ships
AI won't float all ships
It amplifies the cracks
If you can't get your team to consistently solve the easy problems day to day - write a proper SOP, follow a process, keep the basics tight. What chance do you have with AI, when AI is supposed to sit on top of all of that?
I think a lot of people are hoping AI will come in and fix the parts of their business that are broken.
It won't.
AI is an amplifier.
It takes whatever is already there and turns the volume up - on the strengths and on the cracks equally.
So if your operation is tight, AI is about to make you dramatically more capable.
And if it isn't, AI is going to make the gap between you and the agencies that have it together wider, not narrower.
Because everyone gets the same tools at roughly the same time. Any agency that already solved the boring stuff (dashboards, clear ownership of who's accountable for what, concrete numbers for what "good" looks like in each seat, killer onboarding) start five steps ahead of you.
When they point AI at their business, they're solving rarer, harder, more valuable problems.
There's a mechanical reason for this that I don't think people have sat with yet. AI can only recreate a process you can already describe - the beginning, the middle, the end of how the work gets done. If you can't teach a person to do something in your agency, AI won't be able to do it either. There's nothing for it to learn from. So the owners waiting for AI to impose order on the chaos have it exactly backwards. You build the order first. Then AI makes it faster, cheaper, better. Never the other way around.
And there's a second-order effect that's going to catch a lot of folks off guard.
As AI absorbs the frontline, day-to-day work, the value of the people who can solve problems goes up, not down. Those people were always the expensive ones, and they're about to get more so - because the routine work that used to justify a large team is being automated, and the money pools around the few who think. Which means the best people get their pick.
They set the terms, and the term they'll set is clarity.
A real problem-solver is going to sit across from you and ask: what are the exact numbers I hit to earn more here? How does the bonus work? What does the path to a raise, to a promotion, look like - specifically? And they will not accept a vague answer anymore. If your management is thin, if your comp isn't tied to clear metrics, if you can't walk them through it cleanly, they won't join you. And the good ones you already have will leave the first time they hear that another shop rewards great work in a way you don't.
There's an old law underneath all of this: the strong follow the strong.
They won't be led by the weak, and they won't be bought with money alone.
Robust leadership, clear systems, honest numbers - that's what the best people are choosing when they choose where to work. You can't paper over the absence of it with a bigger salary.
So the work in front of you isn't "adopt AI”, being early just makes you early.
The work is the unglamorous core - your data, your people systems and accountability, your client and team onboarding, how people earn more, your unit economics so you know what you can afford to pay. That's the foundation, AI is what you lay on top of it once it's solid.
The window to get that core in place is now - while it's still a choice, and before the full weight of this lands on the industry.
That foundation is exactly what we’ll together build in the Agency Profit & Scale Accelerator, which starts on June 16th.
It’s for agency owners doing $50K+ per month who have hit a ceiling and can't figure out why:
You've plateaued for 6+ months, revenue feels stuck
You are the bottleneck of the business: if you don’t do it, check on it, or save it, it doesn't get done
You hired ahead of revenue and now your margins are compressed
You're stuck in delivery, firefighting, making every decision
You have data (maybe too much), but zero clue what to do with it
Clients are "reasonably happy" but you're over-serving and undercharging
This is for you IF you're done guessing and you want to be lean, profitable, scalable in 6 months.
I'm keeping it to 8 agencies, and I'd rather the people already reading this get first look before it goes anywhere public.
If you want the details on Monday, you can put your hand up below.
One click, nothing more than that for now.
Do you want me to add you to the waitlist? |
Nick
